Shipping policy

Shipping Policy

Processing Time
Orders are typically processed and shipped within 1–2 business days. Orders placed on weekends or holidays will be processed the following business day.

Shipping Rates & Delivery Times

  • Single jars: Flat-rate shipping of $4.95

  • 3-packs and larger orders: Free shipping

  • Most orders arrive within 2–5 business days depending on your location.

Carrier Information
We ship via major carriers such as UPS, USPS, and FedEx, depending on the fastest and most cost-effective option for your region.

Shipping Restrictions
We currently ship to addresses within the continental United States. We do not ship to P.O. boxes, APO/FPO addresses, or internationally at this time.

Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey.

Warm Weather Notice
Jam Packd is shelf-stable, but for best texture, we recommend refrigerating upon arrival, especially in warm climates. Some lids may be sticky—this is totally normal for a dense, fruit-packed spread without gums or fillers.

Order Issues
If your package arrives damaged or doesn't arrive at all, please reach out to us at hello@jampackdjams.com within 7 days of your expected delivery date. We're happy to help make it right.